Banking and finance industries are embracing technology and digitalization. FinTech products cannot stand out from the highly-competitive market without a seamless digital experience, whether it is a banking app, credit card, personal and business loan, crypto wallet, remittance, investment, or any other products and applications.
UXlicious is a UX design and development agency that excels at banking and FinTech product design. We use an empathic design approach to discover customers’ needs with qualitative and quantitative user research and help FinTech establish deep and borderless connections with customers through stunning digital experiences.
Our UX team will conduct in-depth user research to define your customers’ persona, needs, desires, and behavioural patterns. Through extensive market research and competitor investigations, we will find the best FinTech app UX design solution to leverage product opportunities.
We make your business ideas into a real FinTech product. We go beyond visualizing concepts with aesthetics. Our development team ensures outstanding security and performance of your FinTech app or web, helping financial institutions or FinTech startups to gain the trust from the target customers.
We utilize heuristic evaluation, user interviews, and real customer data points to define potential usability issues. We make empathy the essence of our design thinking and add human touches to the customer experience, a proven successful approach to improving user acquisition, retention and customer satisfaction.
UXlicious helps Planto simplify the personal finance management experience and make finance easy to understand for its users.
UXlicious partnered with hi as a part of the product team to enhance the user experience and the future development of the app. We revamp their mobile app to align the objective that combines the functionality of a crypto exchange.
We are experienced in building FinTech products loved by users. We understand the market trend and users’ expectations of the digital banking experience. Let’s lead the FinTech UX design trend together! Here’re some noticeable FinTech product design trend we must not miss out on:
Open Banking is a new concept in which banks allow customers to manage their financial data via third-party apps from other financial institutions or FinTech companies. Governments, banks, and Fintech companies from Europe, North America, and Asia are all working to push forward to empower opening banking. Therefore, FinTech UX designers must pay attention to this emerging trend.
Banks and FinTechs are starting to use big data to deliver personalized experiences for each customer. For example, banks may analyze their saving and spending behaviours, assets and liability, credit records, and investment experience and provide personalized offers and recommendations to customers.
Banks and FinTechs must prioritize the mobile banking experience to bring product success. Whether it is opening a digital bank account, making a payment, transferring money, or borrowing a loan, all the core services of a financial institution are expected to be achievable through a few clicks on a mobile app.
Web3 is the decentralized internet where administrators and users share ownership of data. Web3 and blockchain products such as DeFi, NFTs, Metaverse, and DAOs are gaining traction and revolutionising the FinTech markets.
Managing your money doesn’t have to be boring. Cutting-edge FinTech apps deliver fun and enjoyable experiences to customers. GameFi is an excellent example of how games and personal finance can be combined. Meanwhile, many traditional or digital banks gamified their regular services and educational content to encourage user engagement.
We are a team of 16 digital experience experts with rich experience in FinTech, blockchain and banking products. Established in Hong Kong, our team serves FinTech startups across Asia and worldwide and has proven records of helping brands succeed in building FinTech applications loved by users.
The internet is changing fast and is transforming from Web2 to Web3 rapidly. Digital experience needs to match the trend. We actively monitor your competitors and recommend improvements to ensure your product’s development stays current.
Avg. Customer Satisfaction
Their UI/UX design is stunning. I'm impressed with how they deliver our product core message to customers easily.
UXlicious help us quickly identified target user need and refine our product with user-oriented approach effectively, I'm enjoying working with them and learn a lot during the process.
Great experience with UXlicious. Very professional yet collaborative team. Focused on problem solving for our e-commerce website with business impact other than just pretty designs.
Great work! After they revamped my website, the conversions went up very significantly. I would recommend UXlicious to any business that needs a great website design.
We conduct UX research to understand your growth opportunities.Through market and customer research, competitive review and customer interviews. We will discover:
Working collaboratively, we transform your UX and UI design ideas into reality with a thorough understanding of your business model and target market, whether that be Hong Kong or anywhere else in the world. We deliver:
We work closely with entrepreneurs and businesses to build tailor-made mobile and web applications. As an agile team, we pride ourselves in producing high-quality, timely and sustainable projects.
We pinpoint less-than-perfect areas, revealing which parts of a site or app are causing headaches for your users and stymieing conversions.
Working closely with your product day-to-day gives us unique insights into the operations and business while taking away the customers’ point-of-view. We highlight: