Flateasy endeavour a solution for the new market by tailoring the user experience to the unique aspects of a co-living relationship.
As Hong Kong property rental market prices continue to rise, more and more people are turning to flatshare to manage their living costs. From statistics published by SCMP, in 2018, over 209,000 people lives in subdivided flats among which 50,000 are school aged.
There is no flat rental solution designed for co-tenants, the only channel for tenants who are looking for a room to rent or hosts who are looking for roommates are social media but the information is hard to track and not reliable.
We designed a different onboarding journey for tenant and landlord, understanding their needs so we can curate a list of results for them in 3 mins, once a tenant found a place they like, they can easily book a view or take to the landlord;
We understood a rental property goes from available to occupied in cycles so we keep ongoing monitoring over the lease period to ensure full utilization, for tenants who do not have a fixed date to start the lease, they can choose to “watch” the rooms they like and once it becomes available, they will get notified;
We combined gamification and review mechanism to improve conversion, both tenants and landlords are asked to give feedback multiple times through the lease period, making the final rating more accurate;
We created as an all-in-one, hassle-free lease and payment experience, when tenant decide to move in, they only need to confirm the agreement online, enter their credit card or bank account information and select a payment date; landlord saves the effort to chase late payment which is done automatically